Top Recruitment

Customer Service Administrator (Durban South)

Large corporate manufacturing group are looking for a Customer Service Administrator to assist customers in delivering a level of service that will meet the customer’s expectations.

 

KEY RESPONSIBILITIES:

1. Order processing and order confirmations
2. Preparation of documentation for customers, e.g. Proforma invoices and Sales Order Reports
3. Order tracking and order book control
4. Daily Distribution Plan information preparation
5. Preparation and control of stock replenishment models
6. Interfacing with customers regarding order book issues
7. Interfacing with the Order Fulfilment team regarding the achievement of customer service levels
 
REQUIREMENTS:
 
a).  Matric
b).  A tertiary Sales/Packaging/Supply Chain Diploma will be an advantage
c).  Be Computer literate and be proficient in MS Office
d).  3+ years experience in Customer Care / Customer Services
e).  A driven individual with a passion for excellence
f).  Self disciplined, self-motivated and proactive, with good negotiation, organization and
telephonic skills
g).  The ability to adhere to strict deadlines and work under minimal supervision
h).  Good administration skills
i).  Good interpersonal skills and be able to communicate well at all levels
j).  Be able to work in a cross-functional team environment
k).  A good understanding of packaging products, customers and markets
l).  Working knowledge of an ERP system (Sage / JDE / SAP) will be an added advantage
    
RUMUNERATION
 
Basic Salary R10,000 to R10,500 + Pension Package
 
To apply – kindly email your CV to This email address is being protected from spambots. You need JavaScript enabled to view it. with “Customer Service Administrator” in the subjectline.
 
Date Posted

Monday, 13 June 2022

Closing Date

Friday, 15 July 2022

Contact

Ian MacFarlane

Email Us

This email address is being protected from spambots. You need JavaScript enabled to view it.

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