Top Recruitment

Customer Service Administrator (Mobeni)

Leading manufacturing group are seeking an experienced Customer Services Administrator to work at their corporate offices in Mobeni.

RESPONSIBILITES
1. Order processing and order confirmations!
2. Preparation of documentation for customers, e.g. Proforma invoices and Sales Orders Reports
3. Order tracking and order book control.
4. Following up on all production orders making sure it is dispatched on time.
5. Daily Distribution Plan information preparation
6. Preparation and control of stock replenishment models
7. Processing documents for border entry. 
8. Compiling border documents for transporter 
9. Compiling documents for credits
10. Perform any ad-hoc tasks which may arise.
11. Giving reps updates as and when required 
12. Ensuring pricing is correct.
13. Assisting with stock takes
14. Month end consignment stock sheets from Clients
15. Compiling Daily Stock Sheet 
16. Compiling weekly plans for production as per client’s due dates/ priority orders for the CSA
17. Ensuring Sales figures are met.
18. Interfacing with customers regarding order book issues
19. Interfacing with the Order Fulfilment team regarding the achievement of customer service levels
 
                                             
REQUIREMENTS
1. Grade 12
2. Sales//Supply Chain Diploma will be an advantage.
3. Computer literacy and proficiency in the use of Microsoft Excel
4. 3+ years previous experience in customer care and customer services
5. A working knowledge of (Sage/JDE/SAP) Systems within the Sales and Marketing Modules 
 
 
RUMUNERATION
 
R13,000 To R15,000 (Negotiable) + Provident Fund
 
APPLICATION
Kindly submit your CV to This email address is being protected from spambots. You need JavaScript enabled to view it. with the header “Customer Services 13/23” in the subject line
 
Date Posted

Wednesday, 07 February 2024

Closing Date

Sunday, 31 March 2024

Contact

Ian MacFarlane

Email Us

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